Customer_Service Articles
1: 10 Critical Decisions for Successful E-discovery Part 1
The Federal Rules of Civil Procedure’s recent emphasis on producing electronically stored information requires that the e-discovery team understands the collection and processing choices to be made and their ramifications.
2: 10 Critical Decisions for Successful E-discovery Part 2
The Federal Rules of Civil Procedureีs recent emphasis on producing electronically stored information requires that the e-discovery team understands the collection and processing choices to be made and their ramifications.
3: 12 Essential tips to finding the best outsourcing company
The very foundation of outsourcing means getting someone to handle your work, a partner in business. Ideally the outsourcing consultant or company should have a similar vision as yours and solid work ethics.
4: 24-7 & 9-5 Live Chat & E-mail management Solution
Place Support is a comprehensive voice-chat-email support service provider. We take care of your customers, providing 24-7 and 9-5 customers support freeing up your time to focus on other parts of your business. Our unique method allows us to bring these services to you at a very affordable price.
5: 5 Simple Tips For Dealing With Nasty Customers
If you’ve been in business very long, you’ve likely heard it all! You know, the irate customer who is going to sue you over the nineteen dollar product that they claim is bogus; the one that’s going to “shut your business down” because they conjure up in their minds that you might have breeched your privacy policy, or the one that takes complete advantage of your money-back guaranty. My favorite has to be the one that calls and screams vulgarities into the phone for apparentl...
6: 5 Things NOT to Do With Upset Customers
Learn exactly what not to do when dealing with upset customers.
7: 6 Tips for Keeping Your Cool When Customers Get Hot
Don't take the bait when dealing with difficult customers.
8: 7 Business Growth W.O.W.® Tactics for Increased Market Share
Here are Seven Business Growth W.O.W.® tactics for increased market share that you can deploy now:
9: 9 Steps for Coaching Call Center Agents
Here's a field-tested and proven model for coaching call center agent phone calls. It's highly effective for improving quality, yet profoundly simple to execute.
10: Additional phone lines allows for greater customer-service success
With the complexity of one’s business comes the stress of an effective phone system. With multiple customer service representatives at my business, I found it hard to find a phone system that could handle the workload of the many users at one time. After researching other options, I found a website that allowed me to not only buy the complete phone system, but also the equipment to add additional lines to my current business system.
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